Conversational endpoint
Template endpoint
mediaUri is optional for templates with a dynamic media header. The legacy endpoint uses the field name templetName; keep that spelling exactly.
When to use Meta
Use Meta WhatsApp when:- The customer has a WhatsApp Business account connected.
- You need stable API delivery instead of a QR session.
- You need approved WhatsApp templates.
- You need official Cloud API behavior.
Unified routing
In Unified Messaging API, includewhatsapp_meta in channels.
Meta conversational messages are subject to Meta’s customer-service window. Use an approved template outside that window.
